Our Privacy Policy and Commitment to Protecting Your Privacy

Magnetite Canada values your business and we thank you for your confidence in choosing our company. As a client you trust us with your personal information. We respect that trust and want you to be aware of our commitment to protecting the information you share with us in the course of doing business.

How We Collect, Use and Disclose Your Information

When you choose Magnetite Canada, you share personal information with us so that we may provide services that best meet your needs. Our Agreements contain privacy disclosures and we assume your consent for our company to use this information in an appropriate manner. We may use and disclose this information to all parties involved in the entire process. This includes, advertising the property in any medium, including electronic media, disclosing property information to prospective contractors, home inspectors, appraisers, insurance companies and other sales people, all who may be involved, as is consistent with the installation of our product.

What We Will Not Do With Your Information

We do not sell client/customer information to anyone. Nor do we share that information with companies or organizations outside of our membership that would use it to contact you about their own products or services.

We Strive To Protect Your Personal Information

All employees and salespeople who are granted access to customer records understand the need to keep this information protected and confidential. They know they are to use the information only for the purposes intended. This expectation is clearly communicated. We’ve established physical systems and safeguards, along with processes, to protect this information from unauthorized use or access to ensure that it is not lost, stolen, copied or modified without permission.

If You Need More Information

Please do not hesitate to contact our Privacy Officer at 1-800-282-9544

Privacy and Cookie Statement

Magnetite Canada is committed to protecting your privacy on this website. Please read this Privacy & Cookie Statement carefully so that you understand how we collect and use your personal data.

General

This Privacy & Cookie Statement applies to all personal information collected and used by Magnetite Canada entity responsible for the relevant part of the website. The Privacy & Cookie Statement is based on the Magnetite Canada Privacy Code for Customer, Supplier and Business Partner Data. The code and the particulars of the responsible Magnetite Canada entity can be found in this page.

Magnetite Canada respects your privacy and complies with the provisions of the Canadian Act on the Processing of Personal Data and the Canada privacy legislation.

Cookies

We may store so called “cookies” on your computer when you access this site during your visit. Cookies are small text files that your browser stores locally on your computer. Cookies allow us to recognize your computer the next time you visit us. By doing so, Magnetite Canada is able to improve user-friendliness of the website and to adjust the website to your needs. Most Internet browsers are set to accept these cookies automatically.

The type of personal information we collect as a result of a cookie is specific to your computer and may include the Internet Protocol (IP) address, the date and time you access our website and what parts of the website are visited. We collect the foregoing personal information to monitor the usage and usefulness of our website, for statistical purposes and to send you information about our company and our (new) products and services, which suit your interest.

You may set your browser to notify you when you receive a cookie or to refuse receiving it. You can also withdraw your consent at all times by re-entering our website and select the right options. By changing settings, you can also determine that your browser will not accept cookies from this website. Be aware that in such events you may no longer be able to use all the possibilities and features of our website.

Collection of data, purpose and recipients

We collect personal data when you provide it to us (e.g. name, address, postal code, city, phone number and e-mail address), through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests or other situations in which you have chosen to provide personal information to us.

Your data shall be processed for the purposes of realization of any agreement, between you and Magnetite Canada, fulfilling a request from you for information or advice, meeting statutory or other legal requirements, providing an optimal service and sending you information about our company and our (new) products or services, which suit your interest.

We may provide your data to our Magnetite Canada group companies for the same purposes as referred to above. Our group companies will also process your data in accordance with the Magnetite Canada Privacy Code for Customer, Supplier and Business Partner Data and this Privacy & Cookie statement .

Your personal data will only be provided to (or used on behalf of) third parties for direct marketing purposes after you have been offered the opportunity to object thereto. These third parties will not use your personal information for any other purposes than what we have agreed with them, within the scope of the Magnetite Canada Privacy Code for Customer, Supplier and Business Partner Data. Magnetite Canada requests those third parties to implement adequate levels of protection in order to safeguard your personal information. Your personal data will not be transferred to parties located in countries, which do not have an adequate level of protection according to the Magnetite Canada Privacy Code for Customer, Supplier and Business Partner Data.

All Magnetite Canada group companies and third parties will process your personal data according to instructions of Magnetite Canada.

Children

The Magnetite Canada websites are not intended to be used by persons under the age of sixteen (16) and we will not knowingly allow such visitors to use Magnetite Canada’s websites.

Linked sites

Please be aware that the Magnetite Canada Privacy & Cookie Statement does not apply to other non-Magnetite Canada websites, also:

- if you access these other sites using a link on our website; or
- if you link to our site from another website.

Right to access / rectification / object

At all times you can request access to and/or rectification and/or deletion of your data if such data are incorrect or irrelevant for the mentioned purposes. For these purposes please send us your request for access, correction or removal of your personal data to [email protected].

At all times you can object against the use of your data for direct marketing purposes.

Retention period

Magnetite Canada will not retain the personal data that are obtained through this website for longer than necessary, unless the data has to be kept for a longer period according to the Magnetite Canada Privacy Code for Customer, Supplier and Business Partner Data.

Security of your data

The storage and transfer of your data through the internet are secured by means of the current usual techniques. 05/07/17

Jinjin Liu

after inside window installed, It’s much much better than before. It blocks noise at least 80%, I don’t hear anything from outside almost. Really appreciate you and your company solving my pain point.

Steve Campbell

What a wonderful administrative team in Ontario and installation team in BC. Professional, responsive and...real people. The magnetite inserts themselves are a fantastic solution for our needs. Excellent sound and thermal protection.

Steve Cole

I work from home and couldn't stand the sound of passing traffic and screaming kids on my street. I got Magnetite windows installed and it cut the noise right down. Of course nothing is 100%, but Magnetite windows made a massive difference. And they cost me next to nothing compared to what brand new soundproof windows would've costed. Alfredo and his team are pros. Highly recommended if you want a more peaceful home for a very reasonable price.

Patrick Duncan

Solid 4.5, thank you to Alfredo and Jaskaran for the setup and installation! There is definitely a noticeable decrease in traffic noise, so it does work. I subtracted 0.5 since there are slight scuffs and marks on new frame, but that’s me being a perfectionist.

Steffen S

Works better than expected, it is indeed sound proofing

Terry He (何天宇)

Martin and Rashad did an excellent job installing a custom-fit entire floor-to-ceiling wall of Magnetite window inserts for my guest bedroom in my condo. We were having a common issue of some construction noise in a busy Toronto location. The bedroom has been quiet and serene ever since the installation. For the amount of glass, customized fabrication, and professionalism/friendliness from Martin, I think the price was worth it for our result. I highly recommend Martin and would definitely work with him again. Thank you guys!

Larissa Katz

I was so extremely happy to have found a solution for soundproofing our windows. The level of service provided by Magnetite Canada was exceptional. I had a very tight deadline for the production and installation of the panels, and all my requests were accommodated and treated with utmost care. I am forever grateful for Alfredo for speeding up the production, and for Martin for his excellent and efficient work on the installation. This company is not only professional, but they also treat you with care and attention.

Teresa Bernaudo

Martin and Rashad did a great job, measuring and installing, the head office staff were very professional in coordinating the work and we are very happy with the noise reduction results! Highly recommended!! Thank you Magnetite!!!

Privacy Policy

Our Privacy Policy and Commitment to Protecting Your Privacy